As Judge Learned Hand once observed, aside from death and serious illness, litigation is among the most difficult experiences a person can face.
First, pause. Take a breath. Do not panic.
Get some rest if you can—clear thinking matters more than immediate reaction. In most cases, litigation is rarely as bad as it first appears, and rarely as simple as it seems.
Once you’re calm, review the complaint.
The language may be technical, but focus on the basics:
What is being alleged?
Who is suing you?
What happened?
Then look at the end of the complaint, where the causes of action are listed. These identify the legal claims being brought against you (for example, breach of contract, fiduciary duty, or business torts).
Next, preserve everything.
Do not delete emails, texts, files, or documents. Turn off any auto-delete settings. If you use a shredding service, pause it. This is not the time to replace devices or “clean up” records. Your lawyer will advise you further, but for now, assume everything may be relevant and should be preserved.
Do not contact the other side.
Do not call, email, or try to “explain” your position to the opposing party or their lawyer. Anything you say can be used against you. Let your attorney handle all communications.
Then, contact a lawyer who handles this type of case—ideally in the jurisdiction where the case was filed (usually listed on the first page of the complaint). Send them the complaint and request a consultation.
During that consultation, you should ask:
Have you handled matters like this before?
What is your general approach to cases like this?
What are the immediate next steps?
What should I expect in terms of timing and cost?
Act promptly, but not emotionally. A measured, informed response at the beginning of a case can significantly affect the outcome.